{"id":1184,"date":"2023-01-01T00:00:56","date_gmt":"2022-12-31T23:00:56","guid":{"rendered":"https:\/\/www.seizent.com\/en\/?page_id=1184"},"modified":"2026-04-22T23:34:54","modified_gmt":"2026-04-22T21:34:54","slug":"support","status":"publish","type":"page","link":"https:\/\/www.seizent.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1184\" class=\"elementor elementor-1184\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3bd4769 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3bd4769\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50e63eb\" data-id=\"50e63eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fdc1a6 elementor-widget elementor-widget-spacer\" data-id=\"5fdc1a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cb9d21 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2cb9d21\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9b9103\" data-id=\"d9b9103\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d5298d elementor-widget elementor-widget-heading\" data-id=\"9d5298d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-097a849 elementor-widget elementor-widget-text-editor\" data-id=\"097a849\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFor general or sales information, please fill in the form below and we will get back to you as soon as possible.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dea9fd elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"7dea9fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;step_icon_shape&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1184\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7dea9fd\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1184\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d633284]\" id=\"form-field-field_d633284\" class=\"elementor-field elementor-size-md \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-subject elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[subject]\" id=\"form-field-subject\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Subject\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2ea912b\" data-id=\"2ea912b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bddd4fd elementor-widget elementor-widget-image\" data-id=\"bddd4fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.seizent.com\/en\/wp-content\/uploads\/images\/support-general-information.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e05af12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e05af12\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3826fe2\" data-id=\"3826fe2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4711ad3 elementor-widget elementor-widget-spacer\" data-id=\"4711ad3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-555e255 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"555e255\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7987a92\" data-id=\"7987a92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce1761c elementor-widget elementor-widget-image\" data-id=\"ce1761c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.seizent.com\/en\/wp-content\/uploads\/images\/support-technical-support.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9de2c85\" data-id=\"9de2c85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7207387 elementor-widget elementor-widget-menu-anchor\" data-id=\"7207387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"technical-support\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e18aaf elementor-widget elementor-widget-heading\" data-id=\"2e18aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c43c99 elementor-widget elementor-widget-text-editor\" data-id=\"7c43c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAre you facing a problem with one of our products? Do you need technical support? If you have already checked the <a style=\"color:#555555;\" href=\"#faq\" rel=\"noopener\"><b>FAQ<\/b><\/a> and cannot find an answer, please open a help ticket by filling in the form below. If you purchased a license for one of our products, please enter in the \u201c<i>License key<\/i>\u201d field below the whole code which can be found in your \u201c<i>license.key<\/i>\u201d file. You can open the \u201c<i>license.key<\/i>\u201d file with Windows \u201c<i>Notepad<\/i>\u201d or any other text editor.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bc9fe9 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"1bc9fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;step_icon_shape&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1184\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1bc9fe9\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1184\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_e60ae91]\" id=\"form-field-field_e60ae91\" class=\"elementor-field elementor-size-md \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-product elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[product]\" id=\"form-field-product\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"oci\">OneClick! Installer 3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"oco\">OneClick! Optimizer<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-license elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[license]\" id=\"form-field-license\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"License key\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-subject elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[subject]\" id=\"form-field-subject\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Subject\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Problem description\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ab0ac9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ab0ac9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b9cc99\" data-id=\"9b9cc99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9712746 elementor-widget elementor-widget-spacer\" data-id=\"9712746\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67cbed8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67cbed8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d31d5b\" data-id=\"6d31d5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-408c544 elementor-widget elementor-widget-menu-anchor\" data-id=\"408c544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"faq\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e018d elementor-widget elementor-widget-heading\" data-id=\"63e018d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq\">FAQ \u2013 OneClick! Installer 3<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eb3fc4 elementor-widget elementor-widget-text-editor\" data-id=\"2eb3fc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<b>Q:<\/b> What platforms are supported by <b>OneClick! Installer 3<\/b>?<br><b>A:<\/b> <b>OneClick! Installer 3<\/b> is supported only on Windows OS.<br><br>\n<b>Q:<\/b> My anti-virus software says that <b>OneClick! Installer 3<\/b> is infected. What can I do?<br><b>A:<\/b> When opening <b>OneClick! Installer 3<\/b>, your anti-virus software may classify <b>OneClick! Installer 3<\/b> as a possible threat. This is absolutely a false positive. If your anti-virus software prevents the download or usage of <b>OneClick! Installer 3<\/b>, you may have to temporarily disable the auto-scan before running it.<br><br>\n<b>Q:<\/b> Can I burn <b>OneClick! Installer 3<\/b> on an optical disk (CD, DVD, etc.)?<br><b>A:<\/b> Copies of <b>OneClick! Installer 3<\/b> burnt on optical disks will not work properly. In order to have perfectly working copies, it is advisable to copy the software packages onto either USB memory devices or external hard disks. Depending on the number and size of the software packages you want to install, check if the external device you are using has enough free memory to copy (and, if necessary, extract) all the software packages to be installed.<br><br>\n<b>Q:<\/b> <b>OneClick! Installer 3<\/b> does not work with some programs. What can I do?<br><b>A:<\/b> First of all, check whether the programs to install are present in the <a style=\"color:#555555;\" href=\"https:\/\/www.seizent.com\/en\/oci\/#software-list\" target=\"_blank\" rel=\"noopener\"><b>Software List<\/b><\/a> of <b>OneClick! Installer 3<\/b>. If they are, it may be necessary to download the programs again from official sources and keep their original file names. For example, the name given to the application \u201c<i>7-Zip 9.20<\/i>\u201d by its producer is \u201c<i>7z920.exe<\/i>\u201d. If that has been renamed, <b>OneClick! Installer 3<\/b> will not be able to recognize it as supported software and will not start its installation. Secondly, make sure that all the downloaded software is in the standalone \/ offline version.<br><br>\n<b>Q:<\/b> Why has <b>OneClick! Installer 3<\/b> not blocked the installation of a PUP (potentially unwanted program)?<br><b>A:<\/b> Using obsolete applications, it is possible that <b>OneClick! Installer 3<\/b> does not support the blocking of PUPs anymore. It is thus advisable to use the software latest versions. However, this issue may also occur with newly released applications. In that case, just wait for the next automatic update of <b>OneClick! Installer 3<\/b>, or contact <a style=\"color:#555555;\" href=\"#technical-support\" rel=\"noopener\"><b>Seizent<\/b><\/a> technical support.<br><br>\n<b>Q:<\/b> Can I use <b>OneClick! Installer 3<\/b> to update drivers and applications already installed in my computer?<br><b>A:<\/b> Yes, you can. Anyway, it is advisable to use <b>OneClick! Installer 3<\/b> only after uninstalling obsolete software and restarting the system.<br><br>\n<b>Q:<\/b> When I start the program I get a \u201c<i>license not found or invalid<\/i>\u201d message. Why?<br><b>A:<\/b> In order to run, <b>OneClick! Installer 3<\/b> requires that the \u201c<i>license.key<\/i>\u201d file must be in the same directory as the program and must not be altered in any way.<br><br>\n<b>Q:<\/b> When I start the program I get a \u201c<i>license expired<\/i>\u201d message. Why?<br><b>A:<\/b> The license of <b>OneClick! Installer 3 (Full)<\/b> starts on the date of activation and ends either on the license expiry date (1 year later) or after 3,000 installation sessions. Once one of the two limits has been reached, the license expires and a new license must be purchased.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a91d17d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a91d17d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10dd1ba\" data-id=\"10dd1ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50acf1d elementor-widget elementor-widget-spacer\" data-id=\"50acf1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9166c1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9166c1d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d90afa\" data-id=\"6d90afa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14e37dd elementor-widget elementor-widget-heading\" data-id=\"14e37dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#faq\">FAQ \u2013 OneClick! Optimizer<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c0c03c elementor-widget elementor-widget-text-editor\" data-id=\"9c0c03c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<b>Q:<\/b> What platforms are supported by <b>OneClick! Optimizer<\/b>?<br><b>A:<\/b> <b>OneClick! Optimizer<\/b> is supported only on Windows 10 and Windows 11.<br><br>\n<b>Q:<\/b> My anti-virus software says that <b>OneClick! Optimizer<\/b> is infected. What can I do?<br><b>A:<\/b> When opening <b>OneClick! Optimizer<\/b>, your anti-virus software may classify <b>OneClick! Optimizer<\/b> as a possible threat. This is absolutely a false positive. If your anti-virus software prevents the download or usage of <b>OneClick! Optimizer<\/b>, you may have to temporarily disable the auto-scan before running it.<br><br>\n<b>Q:<\/b> Can I burn <b>OneClick! Optimizer<\/b> on an optical disk (CD, DVD, etc.)?<br><b>A:<\/b> Copies of <b>OneClick! Optimizer<\/b> burnt on optical disks will not work properly. In order to have perfectly working copies, it is advisable to copy the software packages onto either USB memory devices or external hard disks.<br><br>\n<b>Q:<\/b> When I start the program I get a \u201c<i>license not found or invalid<\/i>\u201d message. Why?<br><b>A:<\/b> In order to run, <b>OneClick! Optimizer<\/b> requires that the \u201c<i>license.key<\/i>\u201d file must be in the same directory as the program and must not be altered in any way.<br><br>\n<b>Q:<\/b> When I start the program I get a \u201c<i>license expired<\/i>\u201d message. Why?<br><b>A:<\/b> The license of <b>OneClick! Optimizer<\/b> starts on the date of activation and ends either on the license expiry date (1 year later). Once this limit has been reached, the license expires and a new license must be purchased.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General information For general or sales information, please fill in the form below and we will get back to you as soon as possible. Technical support Are you facing a problem with one of our products? Do you need technical support? If you have already checked the FAQ and cannot find an answer, please open [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"Seizent - Install Apps and Optimize Windows with a Click","description":"Are you facing a problem with one of our products? Do you need technical support? We are here to help you."},"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1184","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/pages\/1184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/comments?post=1184"}],"version-history":[{"count":0,"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/pages\/1184\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.seizent.com\/en\/wp-json\/wp\/v2\/media?parent=1184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}